Cancellation and Refund policy
The Quaker Tapestry is a registered charity and its events and workshop programme is reliant on ticket income. Certain events within the programme are dependent on a number of fee-paying participants in order to proceed. Once the decision has been taken to proceed with an event, based on the number of advance bookings, the Quaker Tapestry becomes financially liable. We have therefore introduced the following cancellation and refund policy.
In the event of the Quaker Tapestry having to cancel an event, a full refund of any fees paid will be made.
Embroidery workshop cancellations
If cancellation is made up to one month prior to the workshop taking place, 75% of the fee will be refunded.
If cancellation is made within one month of the workshop taking place we can transfer your place to another workshop. Where a workshop is full, and if we have a waiting list and we are able to sell the place on to another participant we will be able to give you a refund minus an admin fee.
Talks, study days and social event cancellations
75% of the fee will be refunded if cancellation is made within two weeks of the event. No refund will be made beyond this point except where the event is full and the Quaker Tapestry is able to sell the place on to another audience member.
Room Hire cancellations
Cancellations for Room Hire should be made at least ten working days in advance (Mon-Fri) before the booking, otherwise the hirer may be liable to the following charges:
100% charge if less than five working days’ notice is given
50% charge if five to ten working days’ notice is given
No charge if more than ten working days’ notice is given